B2B Account-Based Experience (ABX)
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Knowledge Base
B2B Configure, Price, Quote (CPQ) Web Architecture
→Interactive web configurators and pricing engines that enforce technical compatibility rules, calculate customer-specific discounts, and generate instant B2B quotes.
B2B Customer Portal
→A secure, role-based web application that gives business clients 24/7 self-service access to orders, invoices, onboarding workflows, and live ERP/CRM data.
B2B Lead Qualification & Automated CRM Routing
→The automated workflow that scores incoming website inquiries by company size, budget, and timeline, routing qualified opportunities to the right sales rep.
B2B Order Management System (OMS)
→Centralized portal orchestration layer that manages multi-warehouse inventory allocation, split shipments, credit limits, and live ERP order tracking.
B2B Partner & Reseller Enablement Portal
→Channel management web portal (PRM) that centralizes deal registration, CRM conflict protection, tiered distributor pricing, and co-branded sales enablement.
B2B PunchOut Catalog (cXML & OCI)
→Enterprise e-procurement integration protocol that lets buyers browse a supplier's live web portal from inside Coupa or SAP Ariba and return cart items via cXML/OCI.

